Um Sistema para Inspeções de Garantia da Qualidade Baseado em Ontologias e Agentes

The implementation of quality assurance practices has a cost-benefit hard to balance. This is because the cost of implementing the practices is direct, whereas, the benefit obtained is indirect. In order to improve the cost-benefit of this practices, this work present a support system for quality assurance inspection able to automate the scope definition and non-compliance assignment, besides to manage records and to generate indicators. The system is composed by an ontology, which maps the semantic of quality assurance inspections; and by software agents, which implements the automation rules for aforementioned activities. The experiments carried out in a Software Factory showed that the system improved the productivity of inspections, without impacting the effort required. 1Universidade Federal do Pampa, Av. Tiarajú, 810, Alegrete/RS, Brasil {[email protected]} 2Universidade do Vale do Rio dos Sinos, Av. Unisinos, 950, São Leopoldo/RS, Brasil {[email protected]} 3Universidade Federal de Minas Gerais, Av. Antônio Carlos, 6627, Belo Horizonte/MG, Brasil {[email protected]} 4Universidade Federal de Alagoas, Av. Lourival Melo Mota, s/n, Maceió/AL, Brasil {[email protected]} Um Sistema para Inspeções de Garantia da Qualidade Baseado em Ontologias e Agentes